Live Chat Support Job at Earls Plumbing & Drain Cleaning, Atlanta, GA

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  • Earls Plumbing & Drain Cleaning
  • Atlanta, GA

Job Description

This is a remote position.

Earls Plumbing & Drain Cleaning is seeking a dedicated individual to join our team as a Live Chat Support representative. In this role, you will be responsible for providing exceptional customer service and support to our wholesale clients through our online chat platform.

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist customers with product information, pricing, and order processing
  • Proactively engage with customers to ensure satisfaction and promote loyalty
  • Collaborate with internal teams to address customer concerns and improve processes
  • Maintain accurate records of customer interactions and transactions

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in using live chat software and CRM systems

If you are passionate about providing top-notch customer service and enjoy working in a collaborative team environment, we want to hear from you!


Requirements

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in using live chat software and CRM systems


Job Tags

Full time, Remote work,

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