Fitness Consultant - Capitol Hill - Part Time Balance Gym's mission is to inspire people to create balance in their lives by making fitness fun and sustainable, and we strive to do so in the most authentic and innovative ways we can. From CrossFit to pole dancing to boxing to yoga, we take pride in offering a wide breadth of fitness options without sacrificing quality, and we want you to help us make that accessible to the community of the District. Position Summary Fitness Consultants at Balance Gym run front of house operations at the front desk and grow our membership base through sales. The ideal candidate is passionate about the benefits of fitness and thrives when connecting with others in a highly social environment. We are looking for personable and charismatic individuals who want to learn, develop their skills, and ultimately grow with us. Reports To Membership Director and General Manager FLSA Status Hourly, Non-exempt Hours Needed Part-time Position Details This role has a high focus on customer service and sales. Candidates should be interested in both the fitness and sales industries. The Fitness Consultant is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. Job Responsibilities Maintaining all front of house responsibilities during shift, including: Working with the Membership Director, Assistant General Manager, and General Manager to create a welcoming and responsive environment in the gym at all times Maintaining an organized and clean lobby/front desk area; accurately following the daily cleaning checklist of lobby/front desk area (pre/during/post shift). Processing accurate point of sale transactions, answering phones and taking messages, greeting members and guests promptly and enthusiastically. Responding immediately to member requests, inquiries, and concerns. Effectively representing the Balance culture and brand. Consistently selling gym memberships through leads provided by Balance Gym as well as through one’s own outreach and efforts. Continually following up with leads provided by the Company or through one’s own internal network using proper procedures. Conducting gym tours and knowledgeably explain all equipment, classes, and programs. Making telephone calls and handle telephone inquiries. Maintaining accurate records using Balance Gym sales systems and software. Learning the ins and outs of Balance Gym history and programs and educating others about Balance Gym. Establishing and maintaining referral programs. Being a fitness enthusiast who conveys the importance of gym membership and fitness as part of a healthy lifestyle. Working closely and effectively with a team. Connecting with corporate clients and developing corporate leads. Other duties as assigned. In Spanish / En Español ¡Ven a trabajar en Balance Gym, el mejor gimnasio de DC! Nuestra misión es inspirar a las personas a crear un equilibrio en sus vidas con fitness divertido y sostenible. Desde CrossFit hasta pole dance, boxeo y yoga, nos ofrecemos una amplia gama de opciones de acondicionamiento físico sin sacrificar la calidad, y queremos que nos ayude en ser accesible para la comunidad del Distrito. La Posición Los Fitness Consultants de Balance Gym dirigen las operaciones de recepción y ayudan nuestra base de miembros. El candidato ideal es apasionado de los beneficios del fitness y prospera cuando se conecta con otros. Buscamos personas agradables y carismáticas que quieran aprender, desarrollar sus habilidades y crecer con nosotros. Esta función enfoca en el servicio al cliente y las ventas. Los candidatos deben estar interesados en la industria del fitness y en las ventas. El Fitness Consultant es responsable de cumplir y superar todos los indicadores clave de ventas de rendimiento para el club, incluidas las ventas y renovaciones de membresías, las ventas minoristas y de concesión, la maximización del tráfico de entrenamiento y el mantenimiento de los niveles de servicio al cliente premium.
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