Job Description

Job Title: Executive Assistant to CFO/COO

Reports To: CFO/COO

Location: 5312 Six Forks Rd, Raleigh, NC

Salary Range: $45,000$50,000 annually

Job Type: Full-Time

Start Date: Immediate

About Crandells Enterprises

Crandells Enterprises is a fast-growing organization dedicated to improving lives and strengthening communities through high-quality behavioral health and healthcare support

services. With a commitment to excellence, innovation, and compliance, we are seeking an experienced Executive Assistant to provide direct support to our CFO/COO, Sandra Mayo. This

role is central to ensuring operational efficiency, compliance, and effective staff coordination across the organization.

Position Overview

The Executive Assistant will provide high-level administrative, scheduling, and operational support to the CFO/COO. The ideal candidate is highly organized, proactive, and capable of

balancing multiple priorities in a fast-paced environment. This position requires strong communication, discretion, and problem-solving abilities, with a focus on compliance and staff

scheduling coordination.

Key Responsibilities

Staff Scheduling

• Develop, maintain, and adjust staff schedules to ensure proper coverage across programs and shifts.
• Coordinate scheduling with department heads, considering PTO, training, and changing caseloads.
• Communicate schedule changes promptly and effectively to staff.
• Track and analyze scheduling trends to optimize utilization and minimize overtime.
• Support onboarding by incorporating new staff into schedules.

General Executive Support

• Provide direct administrative support to the CFO/COO, including calendar management, meeting preparation, and followup.
• Assist with compliance tracking, reporting, and documentation.
• Coordinate special projects and support process development and implementation.
• Prepare reports, presentations, and correspondence as needed.
• Maintain discretion and confidentiality at all times.
• Serve as a liaison between the CFO/COO and staff, partners, and external stakeholders.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Operations Management, or a related field preferred (equivalent professional experience considered).
• 35 years of experience in operations, compliance, or administrative support within healthcare or behavioral health.
• Strong knowledge of healthcare regulations and compliance requirements.
• Proven success in process development, project coordination, and implementation.
• Excellent organizational, time management, and multitasking skills.
• Experience with staff scheduling and workforce coordination (manual or digital).
• Proficiency in Microsoft Office Suite (especially Excel); familiarity with EHR systems (e.g.,

Lauris Online) and QuickBooks is a plus.

• Highly punctual, proactive, and able to work independently and collaboratively.
• Strong written and verbal communication skills with a professional demeanor.

Compensation & Benefits

• $45,000$50,000 annual salary (commensurate with experience).
• Fulltime position based in Raleigh, NC.
• Major Medical, Dental, and Vision Insurance.
• 401(k) Retirement Plan.
• Paid Time Off
• Professional development opportunities.

Why Join Crandell's Enterprises:

Crandell's Enterprises is a compassionate, community-based behavioral health organization dedicated to empowering individuals

through quality care and operational excellence. As Strategic

Operations Specialist, you'll play a key role in strengthening our internal systems and driving impactful results in support of our

mission.

About Crandells Enterprises Inc

Crandell's Enterprises Inc., offers a unique combination of premier home health care for individuals suffering from mental disorder, substance abuse and development disabilities. Founded in 2002 by CEO Mary Ann Crandell, the mission is to ensure their adult patients who suffer from mental illness, developmental disabilities and chemical dependence, have the resources, medical treatment and housing they need. The services offered range from adult family care to home psychiatric assistance and mental health services.

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